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Refunds and Cancellations

FAQs on refunding your subscription and canceling your course.

How does the money back guarantee work?

We offer a 7-day money-back guarantee for all courses on CrunchPrep. If you purchase any CrunchPrep course and decide that it isn’t right for you, then we will give you a full refund if:You ask for the refund within the first 7 days of purchase.Yo...

Why haven't I received my refund yet?

Please note that it takes around 10-14 business days for the refund to reflect in your account.We will issue your refund within one business day from the day you request a refund, but the time taken for the money to reflect on your card/account ma...

I would like to cancel my account. What is your refund/cancellation policy?

If CrunchPrep isn’t right for you, or if your score doesn’t improve, we’ll give you a full refund, pertaining to the following conditions.7-day Money Back Guarantee:We offer a 7-day money-back guarantee for all courses on CrunchPrep. If you purcha...

What are your refund terms and conditions?

We accept refund requests only for those products that offer you a money-back guarantee. If you purchase Flashcards or Full-length tests separately, then please be informed that these products are not covered under the money-back guarantee, and as...

How does the score improvement guarantee work?

We offer a score improvement guarantee, wherein we promise you will improve by an overall 6 points if you sign up for our Premium course, or by 3 points if you sign up for either Math or Verbal courses on CrunchPrep. In both the cases, we will ref...