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Frequently Asked Questions
21 articles
Where can I view my AWA essay responses?
Should I retake the GRE or apply with my curren...
Do you have flexible study plans?
Can you estimate my GRE score?
What is the difference between your 1 month and...
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Payment Issues
4 articles
PayPal isn't available in my country. How can I...
I have been charged twice. What to do?
I am an Indian resident, and am receiving a pay...
I am an international student, and am receiving...
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Account Settings
3 articles
How do I know when my account expires?
I won't be able to study for a few days. How do...
Help! I’m not able to login!
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Student Support
5 articles
Help! Some questions get repeated on full lengt...
Can you give me some articles for reading pract...
I need help with my AWA essays. Will you grade ...
I want to reset my account. Can I do that?
Will you help me with questions from outside of...
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Using CrunchPrep
17 articles
Can I practice only the hardest questions on Cr...
How do the adaptive tests on CrunchPrep work?
How do I review/analyze my performance on Crunc...
How can I customize my prep?
Do I have to watch all the video lessons?
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Miscellaneous
6 articles
I need help with my SOP/LOR/University Selectio...
Should I apply for Spring intake or wait for th...
What universities can I expect with my GRE score?
What should I do on the test day?
What is a good GRE score?
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Refunds and Cancellations
5 articles
How does the money back guarantee work?
Why haven't I received my refund yet?
I would like to cancel my account. What is your...
What are your refund terms and conditions?
How does the score improvement guarantee work?
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